• FAQ

    • Q:

      My coffee beans aren’t getting dark enough?

      A:

      Voltage can be different in every household and every SR coffee roaster. Every SR coffee roast will roast slightly differently. In addition different coffees have different roast times depending on bean density, size and moisture content.

      Here are some tips and guidelines to help you achieve the perfect roast: 

      For the SR coffee roaster slightly increasing the batch size will trap more heat creating a hotter, faster roast. Roasting in cold ambient temperatures can greatly slow the roast process. .

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    • Q:

      My coffee beans seem to be roasting too fast, or are burning?

      A:

      The SR series of coffee roasters will allow you to select the cool cycle at any time.  The SR 500 and the SR 700 have the option of different heat settings. 

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    • Q:

      My Fresh Roast SR500 suddenly won’t turn on?

      A:

      Set the temperature switch to HIGH heat, then plug the unit in, and switch to COOL.  Now unplug the roaster for 30 minutes.  After letting the roaster sit for 30 minutes, plug the roaster back in, switch to HIGH heat and press RUN/COOL.  This should reset the unit.

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    • Q:

      How do I make changes to my SR700 roast profiles from File Select?

      A:

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    • Please follow these steps:

      1. Make sure the computer is plugged into the roaster via USB cable and the computer display is up.
      2. Choose the file you want to modify from File Select.
      3. Click on the Program tab and make the changes.
      4. When your changes are made, Click on Download. Click Yes when asked to save the changes.
      5. Close the Program—do not use the Cancel tab.
      6. When the SR700 screen appears- Click Yes when asked to save.

    Tips: 

    1. Green coffee beans give off chaff (fine skin), SR series of roasters have a chaff collector at the top of the machine.  Cleaning this collector between roast is a must. Using a fine brush, paint brush, will help clean the chaff collector and top cap.
    2. Never to consecutive roast, back to back.  The roaster, glass chamber, top cap and chaff collector need time to come back down to room temperature.  It is possible if roasted back to back, cracking in the base unit may occur.
    3. Cleaning the inside of the glass chamber with windex will keep it looking clear for years.  Failure to do so will result in a brown/burnt look from oils and sugars. 
    4. After several roast, the top cap mesh will become brown/burnt.  Soaking the top cap then scrubbing with a soft bristle brush will help keep the top cap mesh clean and clear.
    5. Never leave the roaster un-attended.
    6. The SR series of roasters rely on voltage to roast. Using extension cords will lower voltage and the roast will take longer to complete.
    7. Temperatures
      1. High temp. = 490 degrees – 1500 watts
      2. Medium temp. = 455 degrees
      3. Low temp. = 390 degrees 
    8. If the beans are not moving freely in the begin stage of the roast, we suggest you run the fan on high and no heat.  This will allow the beans to dry. 
    9. After some use, a compressor or vacuum may be used to clean the inside of the roaster.  Blow air back thru the top vents. Or vacuum the base of the roaster.  This will give new life to your SR coffee roaster.