If your roaster doesn't perform like it did when it was new, doesn't roast the beans to the darkness you prefer. Or, there is another concern. Then we would be more than happy to repair your machine.
Please fill out the repair form below. We need just the base unit well packaged to prevent any further damage. We do not need the glass chamber or top assembly. (Unless authorized).
Our typical turn around time is 1-2 days, before it is being sent back to your return address.
We ask for $30 to have your machine repaired. A check to Home Roasting Supplies LLC or we can arrange a Paypal invoice to be sent to your email address for the service.
We will clean the exterior and interior of the machine to get rid of any debris. We have found chaff, hair, and lint inside the machines. Then, a test to see what parts are defective. After replacing defective parts, we will tune and test the machine 3-5 times, to verify the output temperatures, function of the controls and fan speed.
Please use our Utah warehouse address.
Home Roasting Supplies
450 East Canyon Rd
Henefer, UT, 84033